Frequently Asked Questions

Please view Raintree at Mayfair Frequently Asked Questions below. 

  • Who provides waste management and contact information?
    • Waste Pro 954-967-4200
  • What days is (trash / waste / garbage) picked up?
    • Tuesdays and Fridays
  • Is there a limit on the number of pets?
    • 3
  • Is there a restriction on a breed of pet?
    • Only commonly accepted pets (dogs and cats)
  • Is there a paint Color chart available for the Community?
    • Yes. Please contact Management
  • Where can paint be purchased to paint the exterior of the home?
    • Sherwin Williams 954-436-6511
  • Are hurricane shutters permitted in the Community?
    • All Windows are Hurricane Impact Windows
  • If yes, is there a fee and what is the fee (sales & leasing)?
    • $100 application fee and $500 Security Deposit
  • Does the application require Board approval (sales & leasing)?
    • yes
  • Who does the interviews (sales & leasing)?
    • Management
  • Where are interviews held (sales & leasing)?
    • At the onsite Management Office
  • When are interviews done (sales & leasing)?
    • Orientations are held Mon- Fridays 9am to 5pm
  • What are the lease restrictions (sales & leasing)?
    • No Home may be subject to more than two (2) leases in any twelve (12) month period, regardless of the lease term. Notwithstanding any lease of a Home, the Owner and the Lessee shall be jointly and severally liable to Master Association for all actions of the Lessee and their guests and invitees, including but not limited to any injury or damage to property caused by the Lessee or their guests and invitees
  • Is there a deposit required for lease application (sales & leasing)? If yes, how much? How much is refunded at end of lease?
    • Yes, $500 refunded after move out
  • Is pest control included with my maintenance fee?
    • NO
  • Who is responsible for pest control inside my unit?
    • Owner
  • Who is responsible for exterior pest control?
    • Association for common areas.
  • Who is responsible to mow my lawn?
    • Association
  • Who is responsible for the exterior of my unit?
    • Owner
  • Who is responsible for the interior of my unit?
    • Owner
  • Who is responsible for window repairs?
    • Owner
  • Who is responsible for screen repairs?
    • Owner
  • Who is responsible for the doors?
    • Owner
  • Who is responsible for the plumbing?
    • Owner
  • Who is responsible for roof repairs?
    • Owner
  • Who is responsible for dry wall repair? (Damages caused by leaks
    • Owner
  • Who is responsible for the common areas?
    • Association
  • Who is responsible for the street lighting in the Community?
    • Association
  • Who is responsible for the mailboxes?
    • Owner
  • Who is responsible for A/C repairs?
    • Owner
  • Who is responsible for the utilities?
    • Owner
  • What is the lawn service schedule?
    • Please contact management at 954-362-7043
  • What lawn services are provided to the Community?
    • Full Landscaping
  • Who is responsible for plant replacements?
    • Association if it is on common area.
  • Who is responsible for repairs required due to damage by Association vendors?
    • Vendors
  • Who handles onsite maintenance?
    • Association
  • Is there a pool?
    • Yes
  • Is there a fitness facility?
    • Yes
  • Is there a tot lot?
    • Yes
  • What other amenities are there?
    • Social Room
  • Is there a gate to enter the community?
    • Yes, Call box for Guests Access
  • Are there guards or is the gate unmanned?
    • Gate is Unmanned.  Guard is onsite daily from 4pm to 4am
  • If there is a guard, what is the gate phone number?
    • 305-219-8400
  • How do I obtain a gate access device / clicker / remote?
    • At the Management office 954-362-7043
  • How much does a gate access device / clicker / remote cost?
    • car decals are $20 check or money order. NO CASH
  • How do I get my name entered into the call box at the gate?
    • Please contact Management 954-362-7043
  • How do I obtain pool keys (clubhouse)?
    • Onsite Office
  • What is the cost of pool keys (clubhouse)?
    • $50 Check or Money Order NO CASH
  • Is there a clubhouse facility?
    • Yes
  • Can I book / rent part of the clubhouse facility?
    • Yes (Social Room)
  • Clubhouse (rental fees and restrictions)
    • $50 for 4 hrs, $100 Deposit, & $15 (per hour) for Party attendant. For restrictions please contact Management.
  • Deposit due (if any) for Clubhouse facilities?
    • $100 Deposit
  • How do I obtain mailbox keys?
    • From Realtor, Previous Homeowner or purchase a new lock
  • What is the address to send the maintenance payments / fees?
    • Alliance Association Bank
      PO BOX 621073
      Orlando, FL 32862-1073
  • Are there parking decals and/or vehicle registration required for the community?
    • No vehicle (i) without valid registration, or (ii) which cannot operate on its own power shall remain on Raintree for more than twelve (12) hours, except in the garage of a Home.
  • Who is responsible for the trees in the "swale" areas in front of homes?
    • Association
  • Who is responsible for sidewalk maintenance and repair?
    • Association